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M
Mike13

01/31/15

Provided by DexKnows
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Treated like a thief

Staff is rude.I took two watches in for repair after I spoke to a rep on the phone, a Citizen for a broken internal piece and a Tissot for a battery. I was trying to explain what another watchsmith said would need to be done to the Citizen and I was interrupted several times and was told the other watchsmith did not know what he was talking about. Spritz did not even want to hear what the issue was nor would they let me show them the broken piece.The watch actually has a broken piece on the inside that needs to be repaired. The watchsmith who showed me the issue could not repair it as his shop was closing due to personal health issues and he was not taking any new repairs. The second watch needed a battery. They did not put the watch back together correctly the first time and I now fear that the gasket is torn. So the 10 dollar battery is now costing me a trip to Windsor jewelry in Indy to see if the Tissot is now damaged from the mishandling. As a paying customer I have never been treated so poorly before. They treated me as if I wanted a hand out. I will never go back. At least I was able to see what kind of store it really is before I purchase my next watch. I may have made the mistake of buying it from them. I regret going there.

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DETAILS

Your Complete Jewelry & Gift Store.

General Info
Spritz Jewelers has been providing the Champaign, IL area with precious gems since 1922. Located in downtown Champaign, we are one of Champaign's largest jewelry and gift stores. Whatever the occasion or need, we are your local full service jeweler. Our business proudly offers: • Diamonds • Stone replacement • Remounting • Ring sizing • Appraisals • Watches, batteries and repairs • Engraving • Silver replating Whether you are looking for a new piece for your collection or trying to repair a treasured heirloom, we are prepared to service all your needs. We have a custom design department to create your perfect piece. Spritz Jewelers also buys gold! Call Spritz Jewelers today for more information!
Extra Phones

TollFree: 866-487-1145

Hours
Regular Hours
Social Links
Categories
Watch Repair, Clocks, Diamonds, Furniture Stores, Gift Shops, Jewelers, Watches
Services/Products
    Stainless Steel JewelryJewelry SizingCustom JewelryGemstonesJewelry CleaningDesign ServicesJewelry RestorationDiamondsWedding GiftsUsed JewelryPalladium JewelryPinsBirthday GiftsJewelry BuyersGoldRingsRepairsPlatinum JewelryBraceletsNecklacesCostume JewelryPersonalized GiftsTitanium JewelryEarringsGiftsClocksBaby GiftsTrade JewelrySilver Jewelry
    Semi-Precious StonesWedding RingsWatch BuyersHoliday GiftsEstate JewelryPersonalized JewelryDiamondsWedding GiftsJewelryUsed JewelryBatteriesEngravingSwiss WatchesKeepsakesCollectiblesPersonalized GiftsDiamond RingsGift BoxesClocksBaby GiftsDesigner JewelryAnniversary GiftsGifts & Decorative GlassCocktail RingsCrystalWatchesWedding RingsEngagement RingsHoliday Gifts
Payment Options
Brands
Lladro, Waterford, Waterford Crystal
Accreditation

American Gem Society

Gemological Institute of America

European Gemological Laboratory

AKA

Spritz Jewelers

Other Email

Other Information

Parking: Street, Lot, Private

Price Range : Average

Bike Parking: Yes

By Appointment Only: No

Wheelchair Accessible: Yes

Data provided by one or more of the following: Thryv, Data Axle, Yext.