Been waiting on my wife's headstone since June, when I placed order. Have been promised templates and headstone since August. Still no stone. Very painful and embarrassing. I don't know if this can now be done before winter. Will be making the trip down to Cedar City on Wed 9/28 to confront them, and then a trip to Iron County Court house for small claims. Last time when I phoned I was told I was in "same shoes as a 100 other customers". This is too much!