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REVIEW SUMMARY

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2 Reviews
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bpsycho

05/20/09

Provided by Citysearch
Hotel looks nice but BAD customer relations

The hotel will lie to get you out. My family received a chemical burn from their indoor pool that was overly chlorinated. At check out the front desk stated that the manager on duty was the cook and could not assist me with my complaint. The clerk called his supervisor and then, THEY OFFERED to take one night of the bill of my mother's and my room. I later got a call from the general manager who states she has no intention on refunding my money. Do not stay at this hotel!!! Not only is the indoor pool overy clorinated, to the point the my throat hurt from breathing in the gas after only a few minutes after which I left the pool, but the management does not care about their guest and blames all problems on the corporate office.

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soccermomma18

11/11/08

Provided by Citysearch
Great for Families

The hotel staff was very accomodating to our large group that traveled to Raleigh for a soccer tournament. The kitchen staff was helpful in keeping the water bottles and coolers for the team full of ice and helping us get the team fed and ready for their games each day. There was minor confusion upon checking in and a food room changes needed but for the cost and the type of hotel, everything was fine.

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DETAILS

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General Info
"IHG One Rewards. It's better to be a member. Join IHG One Rewards to unlock benefits that will immediately enhance your next stay. Hotel's Location in Cary, NC Delights Visitors. "IHG One Rewards. It's better to be a member. Join IHG One Rewards to unlock benefits that will immediately enhance your next stay. Hotel's Location in Cary, NC Delights Visitors. Sports fans, nature lovers, music buffs, corporate travelers and visitors of all backgrounds fall in love with this location and our hospitality. Situated in the heart of Cary Crossroads, the Holiday Inn Hotel & Suites Raleigh - Cary (I-40 at Walnut Street) is close to Raleigh-Durham International Airport (RDU) and downtown Raleigh. Outlets for entertainment abound in Cary, NC. The hotel's guests are near NC State University and PNC Arena. PNC is home to NC State basketball, NHL hockey and major concerts. Only four miles from NC State University and Carter-Finley Stadium. Sports fans are also thrilled by our proximity to the RBC Center and the USA Baseball National Training Complex. You can see an IMAX movie, make a splash at the Triangle Aquatics Center or rock out at Walnut Creek Music Pavilion. If you're visiting Cary, NC for business, the hotel's location near Regency Park of Cary, the McKimmon Center and Research Triangle Park means you can focus on work without stressing about the travel times. You'll also find the complimentary wired and wireless HSIA, 24-hour Business Center and 1,200-sq-ft meeting space to be the epitome of convenience. After a full day, unwind in the heated, indoor pool and enjoy a drink specials at the lounge. Later dine on the veranda of our Caf Sage restaurant. Book now to enjoy the best of Cary at this hotel, a recipient of the Quality Excellence and Torchbearer awards."
Extra Phones

Fax: 919-233-2963

TollFree: 800-345-8082

Hours
Regular HoursOpen 24 Hrs
Social Links
Categories
Hotels, Banquet Halls & Reception Facilities, Corporate Lodging, Lodging, Motels, Resorts
Services/Products
  • Full-service restaurant featuring
  • hair dryers and irons
  • Best-4-Breakfast in the U.S. & Canada
  • IHG Rewards frequent guest program.
  • Relaxing lounge
  • Swimming pool
  • Kids Eat Free in the U.S. & Canada
  • Room service
  • Free high-speed Internet access in the U.S. & Canada
  • Business Services
  • Meeting facilities and the Holiday Inn Meeting Promise
  • Fitness center
  • Comfortable guest rooms equipped with coffeemakers
  • Kids Stay Free
Payment Options
Brands
IHG Hotels & Resorts, InterContinental Hotels Group, Holiday Inn, Holiday Inn Express, Candlewood Suites, Crowne Plaza, Hotel Indigo, InterContinental Hotels & Resorts, Staybridge Suites, EVEN Hotels, avid hotels, voco hotels, Regent Hotels, Atwell Suites, vignette Collection
Location
Crossroads Corporate Park
Amenities
Fitness Center, Private Bath, Meeting Facilities Hotel Spa, Hotel Dining, Hotel Pool, Hotel Bar
Languages
Dutch, English, French, Greek, Spanish, Turkish
Data provided by one or more of the following: DexYP, Data Axle, Yext.