My favorite place to eat in Carlsbad. Clean, friendly, and a wide selection that is always fresh - important for buffet-style. They even carry sushi and have a mongolian grill! I try and visit at least once a month

I called the buffet and spoke with the hostess. I had one of their coupons, but it expired a few days ago. I asked if I could still use it and was told 'of course, no problem, come on in". I brought in my family and when it came to the bill they would not accept the coupon, not a big deal as it was just a few buck, but the were so rude, saying 'you never asked about the coupon when you called', she pretty much called us liars. Like I said, no big deal, just a few bucks, but since they were so rude (and arrogant) I'll spread the word just how rude they are. There are many other restaurants much better, West Buffet acted like they're a 5 star restaurant. All they needed was to be nice and not so 'better than thou'. By the way, the waitress was great, it was the 'main hostess' that thinks that she walks on water and can be so rude.