East Texas Tractor & Small Engine Repair
570 W Statehighway 243, Canton, TX 75103
903-567-4727
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Seriously good Trun around on my Zero Trun and Riding lawn mower. Sad to see he had some low ratings. I can only speak for me but he was one of the best lawn mower repair man with the shortest turn around by far. I would use his service again and recommend him as well.
I usually dont do reviews but Wow! what an experience or should I say lack of mechanical small engine, customer service and attention to detail experience. Brought in a Dixie chopper to have the engine rebuilt which cost around $4,000.00 and took 4-5 months to get it back. Had to bring it in again to have an oil leak fixed which they missed which took almost 3 weeks to fix. When I picked it up today I noticed it was leaking again. Rickey tightened a hose clamp which he thought would take care of it but it didn't. Got it back to the shop and found a puddle of oil in the trailer. The reason he did see the oil leaking out of it is because it was stored outside in the tall grass and not inside which I first requested it be stored. If you want to spend a lot of money for shoddy work that did not meet the customers expectation then have your work done here. I'll be calling another company who care about their customers to have it professionally repaired.
These guys are great. We have used them 3 different times and the repairs are done right the first time. He comes and gets the mower and has brought it back the next day ready to go. The lady in the office was very professional and kind. It has been wonderful finally finding someone you can count on. Reasonably priced
The lady behind the counter is extremely rude. She obviously does not like her job or people. When we showed up to get the chainsaw on the day it was promised to be done it was not. We were told come back later. When we needed it she tried to hand us the carberator and told us we could do it ourselves
Their website says call for a quote. It also says they will have it done in a timely manner. However that was not my experience. They had my lawn mower over three months. Seemed bothered any time I would call to check the status. They also were way over the price they quoted me. Not to mention my mower is running rough. They even said it was, and told me I would probably need new carborator(don't know if that is spelled correctly sorry) soon. So looks as if it will end up in another shop soon. Wish someone had left a review for me. Had I known I wouldn't have used them.
- Hours
- Regular Hours
Mon - Fri: Sat: - Categories
- Tractor Repair & Service, Lawn Mowers, Lawn Mowers-Sharpening & Repairing, Lawn Mowers-Sharpening Equipment
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