You get what you pay for! Yes, their prices are cheap, but their service is outdated. I'm pretty sure they do everything with pencils still. They don't know how to use a computer. We used them in 2009 and they failed to enter one of our sources of income and account for a college tax credit. To this day we are getting letters from both federal and state saying we owe money. Taylor Tax did nothing to help us, I was the one that figured out where things went wrong and after asking them what they could do for us they just sent us papers to correct the mistakes ourselves. Would not recommend doing business with them.