My mother hired them when I was on vacation we had come back early and I am glad we did. They did not clean spots and then they proceded to go into a room they were told NOT to enter. They have a policy you must call with in 24 hours or they could care less. We descovered the miss cleaning after they were closed and the next morning my father was taken to the emergency ward with chest pains. After days of him being in the hospital we got a call asking if we wanted to be put on the schedule that is when the woman was told about the cleaning. She did not care that her workers snooped around in a room they were not to be in or they did not clean because we did not call in 24 hours. The cleaning people also complained about clean while they did it. After upsetting my mother she hung up on her. Her last words were I dont think you will find anyone to clean your house to your daughers satisfaction. We were charged for 5 hours of cleaning but they were only here for 4 they arrived late and left early. They did not clean the fans or high spots where my mother would have never been able to see. I feel you should get the service you are told you are going to get for the money. I would not ever use this company again.