I was given three snow removal services as a gift for all seasons this year. Each time I called in I was told that my property was hard for them to remove the snow. Or like today 2/27/13 I was told that they were tired of me only calling when we had a blizzard...well I thought this is the time to use them as the have the equipment. I will not recommend them. The work that they do is not that super and they are terrible to work with...no stars