OK, so I called to make 2 facials appointments. After being told they could only do 1 at a time I said I'll make one for my mom.I was put on hold, then disconnected. I called back twice, no answer....my business will be going elsewhere. Are you kidding me? This is how you run a business? So I'll be happily spending my money elsewhere. You have just lost 2 potential clients plus all of the word of mouth we have to spread!