Over many years I've gotten some tremendous deals from Empire. Minor problems have popped up and the Empire people always quickly straightened things out to my satisfaction. Many people want to purchase "Store return" items at ten cents on the Dollar expecting perfect merchandise with lifetime guarentee's etc. Greed and stupidity know no bounds. Jim

Was promised a refund 4 months ago. Still no refund and no product. The person I have talked to for 4 months has promised lots and delivered nothing. Poor customer service, poor follow-through and obvious disregard for the customers that pay their bills and salaries.

They lied about a payment I made to them and sent a item not packaged and arrived all broken and unusable. I gave them a negative rating on EBAY and they lied to attempt to get it pulled.