I love my furniture! Staff is very friendly during initial visit and when you make timely payments. If circumstances arise where you cannot make timely payments they become harassing. They call your references before they call you, (leave unprofessional messages), they do not use a salutation and slam the receiver down on your voicemail.



When making payment arrangements they loose track of them, please do everything in writing and get copies. Keep all receipts and copy them, it is not unusual for a payment to become "missing." Management will talk down to you and threaten to take your furniture back... even with four or five payments left on your merchandise. After such an horrible arrangement is ended and you've paid off your merchandise, they will not leave you alone. You will receive mailings requesting you enter into a new lease agreement, sometimes three in a 30 day span.



Management and staff seem to be decent people but lack skills in professionalism, proper greetings, and common courtesy. Delivery men are great!