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First off let me start off by saying this is an unprofessional place of business that will never get any of my business ever again.I dropped my vehicle off to get serviced and had a transmission flush along with suspension repairs done.Upon arrival the mechanic drove my car around to me to the drive thru.When he exited my car he attempted to speak to me but every word was slurred while he was drooling out of his mouth.He could barely stand on his own two feet.I could not believe they let him drive and work on my car in that condition.He was clearly under the influence of something.My car was greasy and dirty and to top it all off when I asked to speak to the manager I was told by the employee at the counter of the service department that the manager was too busy to be bothered!The worst customer service I have ever experienced.I would not recommend the dealership to my own worst enemy!
Purchased a used car from RJ. They have a well developed website that actually lists what the car features are. The pictures were detailed enough that I did not have to ask for any more. They include a video too. I live in Florida and drove 5 hours to get the vehicle. I felt so confident with them that I put money down without ever seeing it. I would never have done this if the salesman, RJ, wasn't so responsive. Every question I had came back with an honest and fast answer. He did not play any games nor give me the feeling that I was dealing with a "car salesman" and the persona that goes with that label. When I got to the dealership I did not feel pressured into anything. Though the 5 salesmen outside the dealership waiting by the door is a big "no no" I had not problems with them. In 5 years when its time for me to get a new car, I will undoubtedly look at Kings Colonial's inventory.
I have been researching vehicles for almost a year and have been unsuccessful locating a black, loaded sport vehicle with 4 doors at a reasonable price! I found my new 2011 Kia Optima at King's Colonial Ford online, and contacted RJ Dilts, the Internet Sales Manager. He was very honest, upfront, and answered any questions I had via email. This past weekend, my parents and I drove to Brunswick from McRae, GA and I fell in love with it and took it home! I am loving my new car :)
I live in Washington state and bought my last car from King?s Colonial Ford in Brunswick Georgia. I will also very likely buy from them again- the experience was that good. I bought a 2013 Mustang Shelby GT500 from them that they drop shipped to a Washington dealer for me and the entire process was painless ? and even pleasant. These cars are difficult to find and I had already had a couple of bad experiences and jacked around by a couple of local dealers trying to get one when I was tipped off to King?s Colonial. From the very first contact through the months long process of ordering one, getting it scheduled, built and delivered, King?s, and specifically RJ Dilts were fantastic to deal with! They were very honest and upfront with everything and sold the car at a very fair price. Their service was superb from start to finish and I will always be grateful and highly recommend them for all of your Ford needs! Danny Harris Everett Washington