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09/22/21Provided by YP.com
I and my wife purchased a 2021 Jeep Grand Cherokee L Limited from Anthony Nemi (Tony) at Spitzer Motor City. His time, care and expertise is beyond noteworthy. If you are in the market for leasing or buying a new or used vehicle, please give them a call and ask for him. I have gone through many different vehicles and different dealers and he is by far the best salesman I have worked with. He took time to help our family find a vehicle that would not only fit our family but our budget as well. Absolutely top notch job and deserves a raise because he actually goes the extra mile and really works with you. Thank you Tony from our family to yours.
01/15/21Provided by YP.com
*PLEASE READ* Randall Milton was good and knowledgeable. I would recommend him when purchasing a Jeep at Spitzer. The above rating is based just on Randall Milton. Now after I was done with Randall is where I had to be cautious. They will try and talk you into buying an extended warranty. I have purchased one before at Spitzer and that is where I learned my lesson. Our other Jeep has been sitting in service department since Monday. Initially they said it will be done on Wednesday, it is Thursday and they finally called and said it would be done next Wednesday or Thursday they are waiting on a part. Plus no loaners available, but they are never available. The last time they had same jeep for over two weeks we had to beg to get a loaner so we could go to work. Every time we use the extended warranty from Spitzer we get the run around. They make us wait, don't return calls promptly, are rude and condescending. I had to sometimes have to beg them to fix something that was was obviously broke and other times was told that there wasn't anything wrong and the next week said part broke. You make an appointment for morning and they get back to you at the end of the day or the next day saying what is wrong and then they start working on the vehicle on the 3rd day. people have jobs and need their vehicles when you make an appointment it should be looked at then. Don't overbook if you are too busy. That is why when we purchased our 2021 Jeep Cherokee we got our extended warranty from someone else even though we were told they were working on the service department and we now know that is not true. Now with our new jeep we do not have to deal with Spitzer service department. Plus it was much cheaper. I tried calling the GM of Spitzer prior to writing this to voice my concerns, but he would not answer the page per the receptionist. I guess it is safe to say 'their world does not revolve around me'.
Saving You More Since 1904
- General Info
- Spitzer Dodge, located in Cleveland, is an exclusive Dodge dealership that employs factory-trained technicians. It offers new and pre-owned luxury and passenger cars and sport utility vehicles, trucks and cargo vans. The dealership s inventory of new cars and vans includes various models, such as the Caliber, Grand Caravan, Durango, Nitro, Charger, Dakota and Magnum. The dealership also provides pre-owned cars and vans of various makes, such as Buick, Cadillac, Chevrolet, Honda, Hyundai, Mitsubishi and Mercedes-Benz. Additionally, Spitzer Dodge has parts and service departments serving basic maintenance needs and providing genuine automobile parts. It also provides automobile parts accessories, such as car covers, window deflectors and DVD entertainment systems. The dealership also has a finance department that provides special rebates, payment estimators and loans through certified lenders. Spitzer Dodge additionally has a collision center that provides various automobile repair and services and offers warranty programs.
- Extra Phones
- Regular Hours
Mon: Tue - Wed: Thu: Fri - Sat: Sun Closed
- New Car Dealers, New Truck Dealers
- Payment Options
- Chrysler, Dodge, Jeep, RAM
- Conveniently located on the corner of West 130th and Brookpark Road in Cleveland, Ohio.
- Other Emails