made reservation 4 weeks in advance for Jun 27 knowing that Jun 27 I a high demand day and specifically asked them if they are certain that they'll have vans available, they promised me that they will definitely have. 2 days before Jun 27 I get a call that they don't have anything available. Now trying to rent a Mini van 2 days before Jun 27 is impossible. Their representative was rude and unapologetic, and told me that they don't need me as a customer because I only rented from them once in the past (actually I rented from them at least 4 times in the last 3 years, I guess they keep records as good as they keep promises) they left me stranded. They are rude and unreliable.‎