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08/29/11Provided by Citysearch
Honestly, I expected more from my local Lenscrafters in Brookfield. The selection of frames was alright. But the service left a lot to be desired. I felt like I was on a used car lot. With the sales staff doing their best to pawn off the most expensive frames, and saying almost anything to make the sale. Urrghh!!!
So I made a selection and got roped into buying top of the line lenses. Fine, whatever. Then they tell me it will be a week before my glasses are ready! Fine, whatever. So I wait a week then get a phone call telling me that my glasses won't be ready for another week!! FINE, WHATEVER.
So another week later I show up to pick up my glasses and realize that they didn't make the frame adjustments I had requested. To which the salesperson replies that the type of adjustments I wanted can't be done on my frames, despite the fact that the initial salesperson had told me they could!
So annoyed. But they did say ""sorry"" and it almost sounded genuine so I guess that makes everything alright.
- General Info
- At LensCrafters located at 16970A W Bluemound Rd, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, capturing memories and immersing us in moments. Your Brookfield LensCrafters continues its dedication to quality vision health with services and technology that ensures you always see your best. Our associates are trained to help you find the perfect pair of prescription eyeglasses and sunglasses. We feature a selection of handmade frames from brands around the world such as Ray-Ban, Coach, Oakley and more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana United Healthcare Vision, and many more. At LensCrafters all prescriptions are welcome! Each pair of lenses, whether single vision, bifocals, progressives or polarized sun lenses, is crafted in our labs. We do what we do because we love eyes and care about the people behind them. Eye exams are available from Independent Doctors of Optometry at or next to LensCrafters in most states.
- Extra Phones
- Regular Hours
Mon - Fri: Sat: Sun:
- Optical Goods, Eyeglasses, Optometrists
- Payment Options
- Brooks Brothers, Bulgari, Burberry, Coach, Dolce & Gabbana, Giorgio Armani, Michael Kors, Oakley, Persol, Polo, Prada, Ralph, Ralph Lauren, Ray-Ban, Tiffany & Co., Tory Burch, Versace, Vogue
- Brookfield Fashion Ctr
- OneSight Foundation
- Other Information
Specialties: Digital Retina Photo - varies by location, Prescription Eyewear