SEPHORA at Kohl's
84 Federal Rd, Brookfield, CT 06804
203-740-2000
PHOTOS AND VIDEOS
REVIEWS Write a Review
10/21/21
Provided by YP.comI went into this store on 84 Federal Rd, Brookfield, CT to return a mattress I had purchased online. Corporate has instructed me to return it at Brookfield. The customer service old woman was the most racist person I've ever dealt with in my life. little did she know, she picked the wrong person to discriminate against. At my turn, I said hello, how are you, she did not answer. I gave her the paperwork to the mattress and she began bitching on how she needed the entire bed set in order for her to refund the mattress. I told her, I spoke to corporate and they assure me I was not going to have any problem. The woman said, well this is complicated I need to call a manager. I told her, yes, call a manager although this is your job.
I spoke to Beverly, The Manager, a very nice person. I explain to her everything all over and besides apologizing for the rude old woman she apologizes for my inconvenience.
People, if you're black or Hispanic, watch out for this old woman in customer service. She sure is a piece of work. Don't go to this store, go elsewhere.
I was n employee for Kohls many years ago and I'll tell you, I did anything and everything to please a customer. I was there to make customers shopping experiences better not worst. These employees now a days act as if the customer has to bow at them. Ridiculous!
12/21/07
Provided by YP.comCalled And Waited Some Time To Speak To Houseware.The Person I
Spoke With, Seemed Exaspirated,How
Ever, Seemed To Come Of OK.Prices Aprox
same as There Competitor's
- General Info
- Come in and share the beauty at Sephora at Kohl's Brookfield. Sephora is the beauty destination where all are welcome and what makes you unique is celebrated. Shop up to 125 brands for makeup, skincare, hair, and fragrance—including bestsellers like Rare Beauty by Selena Gomez, Sol De Janeiro, Charlotte Tilbury, and more. Our trusted Beauty Advisors are here to help you find products that perfectly fit your budget, lifestyle, and beauty needs. Clients can experience Sephora anywhere by visiting Sephora at Kohl’s or Kohl's online.
- Hours
- Regular Hours
M-Sa 9am-10pm, Su 9am-9pm (Hours or services may differ)
- Categories
- Department Stores, Children & Infants Clothing, Clothing Stores, Housewares, Men's Clothing, Women's Clothing
- Payment Options
- Brands
- Anastasia Beverly Hills, Benefit Cosmetics, Biossance, Bite Beauty, Bobbi Brown, Chanel, Charlotte Tilbury, Dermalogica, Dior, Dr. Dennis Gross, Drunk Elephant, Estée Lauder, Fenty Beauty by Rihanna, Fresh, Goop, It Cosmetics, Laneige, Laura Mercier, Living Proof, Make Up For Ever, Marc Jacobs Beauty, Milk Makeup, Murad, NARS, Natasha Denona, Olaplex, Olehenriksen, Pat McGrath Labs, Peter Thomas Roth, Sephora Collection, Supergoop!, Tarte, Tatcha, Tom Ford, Too Faced, Yves Saint Laurent
- Location
- Caldor Shopping Ctr
- Associations
- Better Business Bureau,Chamber of Commerce
- Other Links
- Other Information
Specialties: Cleansers, Eye, Clean Skincare, Conditioner, Bronzer, Vegan Haircare, Masks, Eye Care, Lip, Self Tanners, Foundation, Eyebrow, Applicators, Treatments, Shampoo, Mascara, Eyeliner, Eyeshadow, Sun Care, Brushes, Vegan Skincare, Concealer, Lip Balm, Nail, Lip Gloss, Blush, Lip Treatments, Hair Styling, Moisturizers, Hair Tools, Cheek, Clean Haircare, Accessories, Face Primer, Wellness, Hair Treatments, Lipstick, Face, Perfume