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Worst customer service. I ask for a simple reprint of a receipt not only does the staff not know how and needs the owner to do this. The owner has a bad attitude and in confrontational right off the bat making up excuses as to why he can't provide what I asked. "My computer crashed I can't do that", "I don't keep or have to keep copies of receipts" all bull answers because he doesn't want to do it. The best part is after I leave he comes out with the reprint of the receipt. If the owner is reading this don't assume that all your costumers are stupid. ended because
07/12/10Provided by Citysearch
first time i stepped into this place I had to do a double take.
The waiting area is top notch. I wash both my cars there regularly. You cant beat their super interior wash. I also change the oil for one of my cars there for years now without any complaints. As soon as the free maintanence is through on my other car i will be bringing it to pelham bay car wash and lube. I pay half of what the dealer charges and its done in 10 mins....you cant beat that especially when they give you a free full service wash. Never tried their detailing but it always looks busy so they must be good at that too.
poor customer service owners are very nasty poeple stripped the oil bolt and said they didnt do it then who did?? dont buy the engine flush junk !! they try to sell it will damage your engine !!!! get your oil changed right at the dealer or do it your self....
05/29/08Provided by Citysearch
STRIPPED THE OIL BOLT !! OWNERS ARE VERY NASTY PEOPLE VERY POOR CUSTOMER SERVICE DO NOT GET ENGINE FLUSH SERVICE JUNK THEY SELL IT WILL MESS YOUR ENGINE UP !!! GET YOUR OIL CHANGED DONE RIGHT GO TO THE DEALER OR DO IT YOUR SELF FOR ALL YOU SMART PEOPLE THANKS....