I had a terrible experience here I had a dress on hold and about 1 month later became pregnant and knew that by the time I was married the dress would not fit. I had given the store $600 the dress was simply placed in a different room it was not altered in any way or special ordered. I asked only for $300 store credit. That would be giving them the other 300 just for the trouble of bringing the dress from the back of the store back to the front; they would give me no money back and said they would rather not work with difficult brides like me who change their minds. There is no reason to deal with that type of service and the high prices when there are other options in this area.