I RELOCATED HERE OUT OF STATE, 30 YEARS MILITARY AND THEN WE MOVED TO Elizabethton TN then now in Bristol VA and this GOODWILL, was AMAZING. Yes some great items at great prices, HOWEVER the customer service at this location was felt to be true and heartfelt!! Honest and very nice warm feeling, there is no money in the world that GOODWILL could pay these folks to be so kind and true. I wont lie I have been to other stores throughout the day (some goodwill) some different, yes there were hello and that's it, nothing and one store didn't even answer me when I asked them for an item, over rudeness, so on a lighter note when you find good folks( I lady's name was Robin) let them know how much there truly appreciated. THANKS GOODWILL FOR HAVING SUCH AN ASSETT TO YOUR Company, AS FOR ROBIN YOUR TRULY AN ANGEL