This business continuously abuses the rights of its tenants. It has filched a considerable amount of money owing to its poor business practice. There are a wealth of items promised at the beginning of the lease that are never followed through. Carpets are not cleaned and the unit is left in a filthy state. The company is extremely unresponsive pertaining to the matter of issues with the unit. It takes up to 10 days to deal with dangerous issues that severely affect the health of the tenants. At the end, the company remains hostile to any inquiries and is rude in their responses. However, normal wear and tear is not a reason to take money from the security deposit. Things such as carpet cleaning are taken from the deposit--something that was never even completed before moving in! Fortunato only gives the deposit to the first person on the lease and allows that person to misappropriate funds and can keep the whole deposit. Stay far away from this company.