We had our floors refinished and we left a great review previously. It has not been that long and our floors look worse than ever. They are warped and sagged in the center while the edges are separating. They look old, dull, and just plain terrible. When company comes over and they know we had our floors refinished, we are so embarrassed for them to see the results. Don Dickel didn't even do under the fridge as they promised. We followed their suggestions as to how to maintain floors so they certainly shouldn't look so bad. We tried contacting them more than 5 times via phone and emails. They have not returned any of our calls or letters. It is such a shame that we now have to have floors completely redone when they should have lasted far longer than a few months.

We hired Don Dickel to refinish some of our home. We were told that certain problem areas would be fixed such as water damage and pet damage. Other than the pet damage, the rest is still on the floors. When we asked about this we were told that it was an issue with the installation of our hardwood. We left it at that since the floors looked ok. We later moved fridge and were upset that they told us they refinished it and it had not been touched. Then, we began to notice within a few months that the floors looked all warped like waves- where the edges have separated and the middle of the planks dipped in. This issue was NOT there prior to Don Dickel's work. The one area that looked warped originally was supposed to be fixed, but it was not.... We tried more than 5 times between calling and e-mails to contact Don Dickel. We were told we would receive a call but we have never received a call back nor has any of our letters been answered. Now instead of feeling proud of our newly refinished floors, we are embarrassed when company asks us what happened to our floors. It would be nice if they would at least give us the courtesy of responding with help with our concerns instead of ignoring us.

i.e., A local favoritMy husband and I had our floors refinished by Don Dickel Floors. We couldn t decide on whether we should go with the oil based poly or the water based. The people at DOn Dickels were very helpful and patient as our minds had changed AGAIN in the midst of the job. In the end we were very pleased with the outcome. The price was reasonable and the work was completed much faster than we had anticipated. We would definitely recommend them for anyone in need of having their floors refinished. e, or highly recommended because

We recently had a wood floor put on our kitchen floor. We would very much recommend DonDickel floor company. They arrived early and on time in the morning and worked stright threw till they where completed. We had one of the end boards lift and they were here within the day that we called and they fixed the problem right then. We also got the special wood floor cleaner and it would great. We are very pleased with our new floor and would use the company for our wood needs again! Thank you