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rickcioppa

06/17/10

Provided by Citysearch
Poor customer service

We had Canyon Pool install our pool 18 years ago and where satisfied with their performance. Through the years we had some tile fall off in one corner of the pool and I would call them for repair and they would fix it. In the later years they would charge for it, which was fine by me. About 3 years ago this stopped and although I called several times and got the response ""they would have the boys out to fix"", no one ever came. The last time I called I explained I understood that this was a pain for them and could they suggest a tile person I could work with independently.
After no return calls for 6 months, I went to another company and had my pool resurfaced and new tile. In retrospect, I assumed they were just too busy for such a small job, but I would at least expect a phone call to explain. .

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DETAILS

THE ONLY SOUTH & CENTRAL TEXAS POOL BUILDER TO BE AWARDED \u200BNATIONAL POOL BUILDER OF THE YEAR

THE ONLY SOUTH & CENTRAL TEXAS POOL BUILDER TO BE AWARDED \u200BNATIONAL POOL BUILDER OF THE YEAR

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General Info
Put your family's pool dreams in the hands of a "National Pool Builder of the Year". Family owned and operated since 1980, Canyon Creek Pools offers custom pool designs with our in-house design team, skilled craftsmen and weekly pool maintenance. Allow us to provide your family with the best outdoor space to entertain and build memories. The Kuyrkendall family has owned and operated Canyon Creek Pools since it was founded in 1980. Dennis used his extensive knowledge of concrete and steel with his father's knowledge of pool design to help this company become one of the leading custom pool builders in the San Antonio area. More than 37 years later, Canyon Creek Pools still works to build only the best for your home and family.
Business History
Family owned and operated since 1980
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Social Links
Categories
Swimming Pool Repair & Service, Building Specialties, Patio Builders, Private Swimming Pools, Swimming Pool Construction, Swimming Pool Dealers, Swimming Pool Designing & Consulting, Swimming Pool Equipment & Supplies, Swimming Pool Equipment & Supplies-Wholesale & Manufacturers
Services/Products
  • Waterfalls & Fountains
  • In-Ground Swimming Pools
  • Water Features
  • Inground Pools
  • Leak Detection Services
  • Gunite
  • Pool Pumps
  • Stone
  • Slides
  • Hot Tubs
  • Filtration Systems
  • Plaster
  • Swimming Pools
  • Tile
  • Indoor Pools
  • Sundecks
  • Water Features
  • Gunite Pools
  • Marble
  • Heating Systems
Payment Options
Location
Y
Accreditation

Greater San Antonio Builders Association

Boerne Chamber of Commerce

Better Business Bureau

Associations
Greater San Antonio Builders Association, Boerne Chamber of Commerce
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

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