I called with a question that was referred to Mike- the owner, I believe. He was extremely abrupt, cutting off my questions and barking emphatic negatives like, "No, you can't do that!" This began at the very first question I posed. Every question followed with the same response. He never said hello or offered any friendly exchange, never asked my name. He basically said this is Mike, I was told you had a question and the answer is absolutely not! I couldn't figure out if he was angry at me personally or was just an angry person. Their webpage begins with the statement that they provide excellent customer service. Not truthfully. The worst part is that Mike's information was, in all likelihood, wrong. I spoke to a neighbor and friend who went to another title company with the same question and is getting very different information. I would never recommend Mountain Land Title or Mike to a neighbor, friend, relative. I felt pretty raw and abused after that call.