I love it! Average cost to bathe a dog over 40 lbs is $12.00. Everything needed is supplied & staff are very friendly & helpful. I plan to take about an hour because I scub my dog really well, but it could easily take only 30 minutes. There is no bending or lifting, and it's a great way to bond with your dog and make sure your pet is cleaned to your standards. My tips are to wear a short-sleeved shirt, bring a handful of small treats for your dog, and bring your dog on a leash, no matter how well behaved he/she is. Try it & you'll love it!