Good doctors but poorly run practice. No one EVER answers the phone so you are forced to leave a voice mail message and then it takes more than 24 hours for them to return your call. They don't respond to Pharmacy requests for refill authorizations. You always have to wait at least 45 minutes past your appointment time in the waiting room and then another 15 minutes in the examining room. It's very frustrating to do "business" with this group.