went into Panera, I asked the gal behind the counter for a dozen bagels. The rep asked me if I wanted to tell her or she could pick them out for me. Of course I wanted to pick my own. I started off to the bagel bins down on the other end of the counter and was viewing my choices. I looked at the rep and she was still down the other way. I walked back down to her and asked if I needed to pay first or did she want to know what I wanted. She said I need to know what you want, Can't you see from here? Puzzled at her statement, I said no. So , I asked her if she wanted to go down there with me and she then said, If you want me to, then I guess I will.(now shocked) She then cam and got my order. I went to pay and didn't have my card (my bad) so I asked if I could write a check? Loudly, "No we don't take checks". WOW!! The manager was very nice when I called to discuss, offered free bagels. I only want reps to be nicer to the public, I like Panera but felt bad they way I was treated.