Doesn't seem very professional or customer-service oriented. Very unreliable at returning phone calls. Took a long time to do repairs and made lots of excuses why not done in a more timely manner (blamed manufacturer for sending wrong parts repeatedly). Drained fuel and A/C and were going to return tractor with an empty fuel tank and no A/C. My advise is travel further if you need to in order to get good service--I went to this location because it was close to home but will never use them again.