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Called them and a child answered and hung up on me. Called back again, and the same thing happened. TRIED A THIRD TIME, AND CHILD ANSWERED AGAIN AND GIGGLED FOR A FEW MINUTES AND HUNG UP !!!! Rude Rude Rude. The next day I called a company in Mt. Pleasant and they came out and serviced my Business the same day. I would never even think of using tri city fire protection after this experience.