I bought a new Motorguide XI5 which is a afairly new style Gps unit and had some issues, it was so new Laura hadnt worked on any before, but gladly communictaed with MG and got my warrenty issues resolved and on a timly basis.

New Motorguide trolling motor that failed to work properly out of the box. Laura worked on it immediately finding the problem in just minutes. She contacted Motorguide arranging for a replacement to be expedited so I could make an important fishing tournament. Very good service & very impressed.

I have taken my trolling motor here for repairs four times now and was told not to come back again. My motor has been under warranty every time I have needed something fixed and whenever I go in Rod tells me that no one ever has any problems with this particular brand & model (despite the internet being full of posts with other people that do). He will try to find a reason why you caused the problem and therefore the repair should not be covered by warranty. You have to argue with him to do the work and submit any kind of warranty information to the manufacturer.



If you need a warranty repair and you go here be ready for a poor attitude and to be accused of causing the failure yourself!