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      Top Hat

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      Fireplaces, Barbecue Grills & Supplies, Chimney Caps

      401 Linn St, Baraboo, WI 53913

      608-356-7268

      CLOSED NOW: 
      Today: Closed
      Amenities:
      Wheelchair accessible
      CallWebsiteView Products

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      L
      Lisa B.

      12/09/16

      Provided by YP.com
      review count1photo count0

      We stopped into the Baraboo location in early October 2016. Discussed in length options for replacing our 20 plus year old wood fireplace. Kyle took time to educate us on what would work best for our replacement. The estimator came out to our home approx 2wks later to take measurements so we could get a quote. Three weeks later, we still did not have our quote. I emailed. No response. I called. Spoke with Kyle, he apologized to no end and said he had no excuse why our quote wasn't done. I was understanding as I know how busy people can get. He told me he had about 10 other quotes to work on and would be working on them over the weekend. This was early November. My husband called about 10 days after I spoke with Kyle and left a voice mail message. He got no response.it is now two MONTHS later and no quote. We have decided to go with another company for our new fireplace. I feel for the people that work for this company. They take the time to do there job, then Kyle drops the ball and doesn't do his. Not good business. There are other companies out there

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      DETAILS

      "Your Energy Solution & Indoor Comfort Professionals"

      General Info
      Established in 1981, Top Hat has grown from a chimney sweeping business to a 6 division operation, including Heating & Cooling, Fireplace/Stove Retail, a Service Department as well as Chimney Restoration and Repair. Two state-of-the-art design centers (the largest in the area), with over 70 operating units on display in each showroom, offer our customers a wide range of products and services to fit every need. From concept to completion, we can provide you one-stop-shopping and cover all facets of your project, providing the quality you expect and deserve as our customer.
      Extra Phones

      Madison Store: 608-204-7585

      Hours
      Regular Hours
      Mon - Fri:
      Sat:
      SunClosed
      Categories
      Fireplaces, Barbecue Grills & Supplies, Chimney Caps, Chimney Cleaning, Chimney Cleaning Equipment & Supplies, Chimney Contractors, Chimney Lining Materials, Fireplace Equipment, Gas Logs, Mantels, Masonry Contractors, Solar Energy Equipment & Systems-Dealers, Stoves-Wood, Coal, Pellet, Etc-Retail
      Services/Products
        Fireplace InstallationMasonry WorkSolar InstallationChimney Restoration & RepairChimney InspectionHVAC ServiceGrillsHVAC InstallationDesign ConsultationFireplace ServiceChimney Sweep
      Payment Options
      Brands
      Amantii, Ambiance, American Panel, Barbara Jean, Boulder Creek, Bryant, Dimplex, Enerzone, Fireplace X, Hargrove, Harman, Hearth Products Control, Hearthstone, IBC, Jotul, Kafka Granite, Kingsman, Kozy Heat, Lopi, Marquis, Mason-Lite, Napoleon Grills, Ortal, Outdoor Great Room, PSG, Premier Mantels, Rasmussen, RenewAire, Stellar, Sterling, Stoll, Supreme, Valcourt, Valor
      Accreditation

      National Fireplace Institute (NFI)

      Certified Chimney Sweep

      Other Link

      http://www.tophat-pro.com

      Other Information

      Parking: Lot, Free

      Wheelchair Accessible: Yes

      Services: Fireplace Installation, Masonry Work, Solar Installation, Chimney Restoration & Repair, Chimney Inspection, HVAC Service, Grills, HVAC Installation, Design Consultation, Fireplace Service, Chimney Sweep

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      Data provided by one or more of the following: Thryv, Data Axle, Yext.