At first I was very nervous about having electrolysis, but Kay made me feel very comfortable and relaxed. I am so glad that I took this first step. It has been one of the best things I have ever done for myself. I no longer spend prescious time in front of the mirror plucking hair that just continues to go back, faster and thicker. It has been a blessing. Thank you Kay, and I encourage anyone who has unwanted hair to call Kay.