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09/08/11Provided by Citysearch
I ordered a refurbished Dyson from ABC in Jan 2011, confident in their 1 year gaurantee. It arrived, looked new and worked perfectly.
Fast forward to Sept 2011, and the vacuum's orange ball doesn't continuously turn for some reason. It still vacuums, but doesn't smoothly roll, it stops rolling and starts. I called ABC, who told me to MAIL the vacuum back to them.
I live in Los Angeles and asked if they had any partners in the area to take it to instead, their reply? No, mail it to TX on your own dime, we'll mail it back to you.
I was frustrated, but actually went to box city, purchased a box that would fit and the peanuts to pack it ($21), packed it at home and took it to the Post Office where they informed me it would cost $90 to mail it. So... vacuum cost around $325, to get it fixed $111??? Ridiculous!!!!!!!! (I did not mail it)
I would not have ordered from ABC had I known this at time of order, perhaps my fault for not reading the fine print, I'm letting you know so that you are forwarned.
If it sucks we sell it, if it doesn't, we fix it.
- General Info
- We repair and service Dyson vacuum cleaners and are Authorized Sales and Warranty Center for Miele, Sebo, and Riccar. Rental vacuum cleaners and carpet shampooers are available. We have all vacuum cleaner parts, bags, filters, belts, and accessories. Allergy friendly vacuum sales since 1977.
- Extra Phones
- Regular Hours
Mon - Fri: Sat: Sun Closed
- Vacuum Cleaners-Repair & Service, Air Cleaning & Purifying Equipment, Vacuum Cleaners-Household-Dealers, Vacuum Cleaners-Industrial & Commercial
- air purifiers
- vacuum bags
- vacuum belts
- vacuum filters
- vacuum parts
- vacuum repair
- vacuum supplies
- Payment Options
- Air Fantastic, Austin Air, Bissell Big Green Commercial, Bona, Dirt Devil, Dyson, Eureka, Fuller Brush, Hoover, Miele, Panasonic, ProTeam, Riccar, Sanitaire, Sebo, Shark
- Burnet Rd 1/2 mile south of Koenig Ln, 1 block north of Justin Ln. Across from The Frisco restaurant.
- Other Information
Parking: Lot, Free
Bike Parking: No
Wheelchair Accessible: Yes