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A-Tex Family Fun Center

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Swimming Pool Dealers, Spas & Hot Tubs

8700 Burnet Rd, Austin, TX 78757

512-451-8353

CLOSED NOW: 
Today: 10:00 am - 6:00 pm

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REVIEW SUMMARY

  • 5
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  • 1
5
7 Reviews
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stevarino1

08/24/10

review count2photo count0

I purchased a Dimension One spa From A-Tex in June 2010. I was nervous about shopping for spas, fearing that I would have the "used-car salesman" high pressure experience. Not at A-Tex! I was greeted by Chris, the owner, who asked me several questions to determine what spa might best fit my needs. After finding out that I suffer from arthritis, Chris suggested that I choose a spa from the Dimension One line. He said these spas are know for their hydrotherapy jets, and might help with my soreness and pain from the arthritis. Boy, was he right! When I come home from work, an hour in my spa leaves me relaxed and ready to sleep like a baby! The whole experience was easy and low pressure, and everything went just like Chris said it would, including the delivery (thanks Wulf!). I would recommend A-Tex to anyone if you want to buy a great spa from knowledgable, friendly people.

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anonymous

01/22/12

I was recently in the market for a hydrotherapy spa aka hot tub and was overwhelmed by all the different players that are on the market. I definately did my due diligence and put in the miles to visit every hot tub reseller in and around Austin. Criteria for my decision was value for the $, quality, performance, ergonomics, warranty, knowledge of the product, and reputation/length of time the place had been in business. I decided to go with A-Tex Family Fun on Burnet and purchase the Maax Elite 8500. I could not have been more pleased with my decision and all my requirements were exceeded. Felipe was the Sales Manager and Wulf completed the delivery and install; both of them were very professional and went above and beyond to make sure everything went as planned. Price was great, delivery was on time, install great and the hot tub is performing as advertised. My rating will remain a 5star until I have anything but a great experience with A-Tex.

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S
stevarino1

08/24/10

review count2photo count0

I purchased a Dimension One spa From A-Tex in June 2010. I was nervous about shopping for spas, fearing that I would have the "used-car salesman" high pressure experience. Not at A-Tex! I was greeted by Chris, the owner, who asked me several questions to determine what spa might best fit my needs. After finding out that I suffer from arthritis, Chris suggested that I choose a spa from the Dimension One line. He said these spas are know for their hydrotherapy jets, and might help with my soreness and pain from the arthritis. Boy, was he right! When I come home from work, an hour in my spa leaves me relaxed and ready to sleep like a baby! The whole experience was easy and low pressure, and everything went just like Chris said it would, including the delivery (thanks Wulf!). I would recommend A-Tex to anyone if you want to buy a great spa from knowledgable, friendly people.

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anonymous

01/24/12

The one and only complaint I have is, I wish I would have bought my spa from them years ago!!! They have been servicing my old spa for a long time. It got to a point where it was a diminishing return on investment, so I bit the bullet and went into the nearest showroom and picked out a brand new spa! They had it in stock and delivered it three days later! I absolutely love my brand new Sojourn hot tub!! Wow!! What a difference in performance and reduced maintenance. No more wood skirting and the cover is so much easier to take on and off. I know for a fact A-Tex will take care of all my needs in the future if any should ever arise, they always have in the past. I got to work directly with the owner Chris Secard and he did exactly what he promised!! If you are ever in the market for a new spa or need repair on your old one, this is the company to trust.

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anonymous

01/22/12

I just want everyone who reads this to know that when I used another company (whose name I will not mention) for my pool and Jacuzzi I was left with an incomplete pool and no Jacuzzi! After contacting A-Tex Family Fun Center with my problem, they were quick to help rectify the situation even though they had nothing to do with the company I had initially used. They found parts and finished the pool. They gave a wonderful deal on a Dimension One spa, installed, that was better than the initial one I would have received from the other company. I would recommend A-Tex Family Fun Center to anyone for their quick service, their honesty, and their fair pricing. It was a pleasure doing business with them. Debbie Marble Falls, TX

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anonymous

02/01/12

Wulf and his crew are outstanding. They were very professional, knew exactly what to do and Wulf took the time to answer any question that I had. I know they had put in a very busy day but even that late in the day they still maintained a very pleasant attitude. Excellent customer service!

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anonymous

01/26/12

I purchased a spa from A-Tex, and I couldn't be happier! I have arthritis, and I wanted a spa for hydrotherapy AND relaxation. When I visited A-Tex, I wound up speaking with the owner, Chris Secard, who guided me to their Dimension One line of spas. They had a ton of choices, but Chris listened to my needs and helped guide me to the model that would be best for me - and stay within my budget! The whole process was low-pressure and very pleasant. When my spa was delivered, Robbie went over all the controls with me to make sure I understood how everything works. I have used it almost every night since then, and I love it!!! Thanks A-Tex!!!

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DETAILS
General Info
A-TEX Family Fun Center provides a range of aboveground and in-ground pools, spas and game room accessories. The company provides aboveground pools that include Doughboy and Vogue. Its hydrotherapy spas include Arena, Diplomat, Californian, Nautilus, Lotus Bay and Amore Bay. It offers a range of equipment that includes heavy-duty liners, deluxe ladders, sand filter systems, pool chemicals and vacuum equipment. The company offers a full-line of Baquacil pool and spa care products. It also offers warranty packages. A-TEX Family Fun Center operates branches in Austin, South Austin and Round Rock, Texas. It is a member of the Better Business Bureau.
Extra Phones

Phone: 512-451-3503

Fax: 512-451-3503

Hours
Regular Hours
Mon - Sat:
Sun:
Categories
Swimming Pool Dealers, Spas & Hot Tubs
Payment Options
Neighborhoods
Crestview - Wooten, Wooten, North Shoal Creek
Associations
BBB,Better Business Bureau
AKA

A-Tex Family Fun Center, Inc.

Other Emails

Other Information

Parking: Lot, Private

Bike Parking: Yes

Price Range : Average

Wheelchair Accessible: Yes

Pets Allowed: Yes

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Data provided by one or more of the following: DexYP, Acxiom, Infogroup, Yext.