I rented a wood chipper from Northside Tool and my expectations were exceeded across the board. Damon thoroughly answered all my questions over the phone and very patient to help me understand the process. He was present when I picked up the unit and took time to explained how the machine worked (do's & don’ts) and safety overview. When I returned the machine, they stopped what they were doing to get me off loaded, asked me how it worked and how the experience was. Very friendly staff, great rates and good equipment.