These guys are AMAZING - "we" had a Hard Drive failure - as in "dead".

It contained files that weren't backed up - the most important files of course!

They were able to retrieve ALL the lost data, on-site, at a reasonable cost and pretty quick too! Friendly and helpful - customer service doesn't get much better!

Overall I cannot give a higher recommendation - if you are in or around the Ashevile NC area - give them a try BEFORE you give up hope and/or send your HD off to some unknown and faceless website.

I will be posting these comments elsewhere, as I feel they deserve a write-up, and yes I am a "real" paying customer!! THANK YOU!!