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Cellular Telephone Service, Cellular Telephone Equipment & Supplies, Telephone Companies

1935 Richardson Rd, Arnold, MO 63010

636-467-2565

CLOSED NOW: 
Today: 11:00 am - 5:00 pm

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REVIEW SUMMARY

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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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anonymous

06/11/14

I highly recommend not going to this location. This place is a joke. Sometimes I go in and get a knowledgeable person, but that's rare. Bought a htc m8 almost a couple months ago. Went back the next week because I wasn't getting 4g and I only have 14 days to return/exchange. The employee told me that it had something to do with the towers and the phone is fine. So I called Sprint on an unrelated topic and just mentioned the 4g. The lady was friendly and knowledgeable (which is not the norm). She said that I've never gotten 4g and I needed a new phone. So. I take it to the Arnold store (again), and the employee is insisting that I have 4g. So I give it another week. After not getting 4g I took it back to the store. The employee once again tells me I'm getting 4g. At this point I've done my research and I've discovered that this is a known defect with the early models. I mention this and the employee is still telling me that my phone is fine. I left. They aren't a tech store anyway. But now I have got to go to another store way out of my way when I don't have the time. Many people complain about Sprint's service. To me it's just fine. And their plans are cheaper so I can live with that. But their employees. In store and usually customer service are almost always horrible.

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DETAILS
General Info
At Sprint stores, you get the phones you want with the plans you can't pass up. Come visit our helpful and knowledgeable staff of experts ready to answer your important questions. Get the Sprint Family Share Pack.  And our “Ready Now” program, has you using your new phone by the time you walk out the front door. With our Buyback program, we offer account credits for your old eligible device. Come visit or call to find what you're looking for at your local Sprint Store. It's the best value in wireless.
Hours
Regular Hours
Mon - Sat:
Sun:
Categories
Cellular Telephone Service, Cellular Telephone Equipment & Supplies, Telephone Companies, Telephone Equipment & Systems, Wireless Communication
Services/Products
  • Unlimited data (available on select plans), 4G LTE, HD&#194;™ Voice, phone deals and promotions, accessories, home cable solutions with Sprint Phone Connect, internet service<br>
  • Cell Phones
Payment Options
Brands
Android, Apple, Blackberry, Bluetooth, HTC, LG, Motorola, Pantech, Samsung, Windows, accessories
Location
St. Johns Crossing
Other Information

Parking: Lot, Private

Bike Parking: Yes

Price Range : Average

Wheelchair Accessible: Yes

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Data provided by one or more of the following: DexYP, Data Axle, Yext.