I have been here before for a pedicure, usually turns out fine. Today, I went in for a mani and pedi. The pedi went ok. The Crackle polish didn't really crackle, it left one streak per toe. Oh well, next time I get a different polish. But, the manicure was the WORST I have ever had. First, he was going to even out the length of my nails and CUT THEM ALL OFF! I can't even scratch my arm. Then, while pushing my cuticles back, he starts watching the show on TV, behind him, and completely misses two of my cuticles (which is the main reason I get a manicure). The "massage" part consisted of him rubbing lotion on my inner forearm, then three of my fingers, then shoving his thumb in my palm, then repeat. I left there almost in tears, he cut my nails off that I just got to grow back, after not growing for years, due to a vitamin deficiency. I noticed on my way home, that whatever "oil" he used on my hands, smells weird, almost like bug killer. No stinging like it is, but it does stink.

I will NEVER go back to Phoenix Nails, even though they are 0.3milies from my house. TERRIBLE!!!!!!!!!