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REVIEW SUMMARY

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5
22 Reviews
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A
Adam T.

02/18/18

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5 stars are not enough I Went in for a service, received excellent care, both auto and customer. Job was finished much earlier than expected.Car drive very good and I am very happy

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suzyhudson1

02/18/18

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I had my family move their business over to Packard auto The team is so nice and professional. They don't try to charge you for twelve things when you come in for one, but they do give your car a good once over each time, and I appreciate that. Very accommodating and easy to work with. You may need to call to check in on your repair (as opposed to them calling with updates), as they get slammed, but they have always been done on time. Highly recommend these guys!

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youngche43

02/18/18

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Good service, good price. Work was finished way faster than I expected it to be. Nice staff and up-to-date system for taking car and customer info.Highly recommended Packard auto repair

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YPMobile User

02/18/18

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I came here for an inspection when I go out of town. And oil chnage they have the best price and the fastest , and they did a great job. The whole process was very simple and easy, no hassle at all. Definitely recommend!!

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caitlint

06/11/12

Provided by Citysearch
Went in for a gas leak. Was charged

Went in for a gas leak. Was charged $800. Was then verbally put down by the shop owner, who actually told me (verbatim) ""Women know nothing about cars."" (This was after I had demonstrated my knowledge of the problem.)
Oh, and the best part? A week later, the gas leak reappeared. Brought it to a new place, and they told me these guys never bothered to replace the seals or tubes connecting to the broken part. Those parts would have amounted to $5. Packard Auto is a bunch of sexist cheapskates. AVOID.

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krissty

05/04/12

Provided by Citysearch
thank you soooooooooooo much

Thank you so much i was told i need AC Compressor and my bill was almost 700
took it to Packard auto after they check my car it was only SWITCH , needed
only $85 wowow and $ 49.99 to recharge my system
thank you Packard auto

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nickyjones1

05/01/12

Provided by Citysearch
THE PLACE TO GO FOR YOUR CAR

Be conversational: Write as if relaying your experience to a good friend.

Be thorough: Mention your favorite products or services offered by this business, such as menu items, home delivery or spa treatments.

Be local: Identify the neighborhood where the business is located and mention nearby attractions when relevant.nicky ? - today
THE PLACE TO GO FOR YOUR CAR! I recently bought this 2005 Camry from a dealer. After a few days, I could feel this whistling noise whenever I accelerated. I took my car to multiple mechanics and none of them could diagnose the issue and find the reason. Infact some of them even told me that this was normal for a Camry, whereas I knew that Camrys are supposed to be quiet and smooth. Finally, I read about Packard Auto and decided to take a chance. K.C was kind enough to go with me for a test drive (something very few shops do) and actually get a feel of the problem I was facing. They took in the car and gave me a complementary ride back home. They diagnosed and found that it was caused due to a cracked sepentine belt I was really impress and they are my new shop in town Thank you so much packard auto

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nickann

10/25/11

Provided by Citysearch
i was impressed

My car broke down when i called for a tow truck the said about an hr and they got to me within minutes which was GREAT. the took me to this fabulous shop named packard auto the service was awesome. i was impressed!!!

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mattyow

08/06/11

Provided by Citysearch
Affordable

Packard auto repair
affordable This is the 5th time I have brought my vehicles to their shop. Each service was prompt, and a reasonable price. Best they did not use the shotgun approach to fixing everything, and gave your cost benefit analysis on whether it was work fixing compared to the value of your car.

THANK YOU

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jacklentom

07/18/11

Provided by Citysearch
love you guys

service with a smile best service in town and honest to a fault. the dealership estimated over $800- went to Packard and it was a belt replacement that ran under $100. car runs great. I recommend Packard auto to anyone that owns a car. thanks again

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jamie222

06/28/11

Provided by Citysearch
Highly Recommended!

Packard Auto Repair
Highly Recommended! I went in with a bad gas tank and these people went all the way to Detroit to get the correct parts needed to swap out my tank . Very professional service and I have to give props to KC for awesome customer service! Honest, professional, and friendly service. A+

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mariatom

06/23/11

Provided by Citysearch
I Am a happy customer

by marie
Great job fixing my Infinity G35 KC and everyone treated me fantastic. Every time I came in I was called by name. I felt like I was important to their business. When my car was finished they had it sitting in the front ready to go even though I came in later than I had planned. I was impressed also in the way they handled the insurance company I Am a happy customer

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jennferr

06/22/11

Provided by Citysearch
A Pleased Customer!!

A Pleased Customer!! Thank you so much for the incredible job you did repairing our daughter's car. You knew the value of repairing this vehicle and worked with us in getting the cost affordable. I would recommend your services to anyone that is looking for honesty and quality repair work. Thank you Packard Auto Repair

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jasmintimethy

06/22/11

Provided by Citysearch
terrific service !

Terrific service! Packard Auto are really good with the ((HONDA)). He test drove my car and identified all the outstanding issues. Was able to repair the fuel pump relay that had been given up for good. I am very particular about my car and expect my mechanic to pay attention to the details (particularly with Honda ). These guys have exceeded expectations. thank you Packard auto

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heetjohn

06/21/11

Provided by Citysearch
I confidently recommend

★★★★★
I confidently recommend

I confidently recommend I just called them based on these reviews which are a lot better than the one star reviews for just brakes. I spoke with KC who was very helpful and professional better than most places As a consumer, there are many times I am disappointed in a local business when it comes to customer service. Well this is NOT the case with Packard Auto. Here are the things they did right! 1. Fixed my car - perfectly 2. Every employee I had contact with was very friendly and genuine. 3. They completed the work - on time - when they said the car would be ready - it was. 4. They went the extra mile to fix a little door thing that wasn't a part of the original job. 5. They made the transaction as smooth as they possible could with my insurance and deductible. 6. They are family owned and REALLY care about their customers. Thanks to the whole gang at Packard Auto ! I confidently recommend

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tawfiq2020

06/20/11

Provided by Citysearch
Excellent Service ,

Excellent Service I used Packard auto to service my 2009 Toyota as I just purchased it from a private sale. I was referred to them because that was where the previous owner maintained and serviced his vehicles. My experience was exceptionally positive. I was getting an oil change and had a couple questions about the car, when I got there I was greeted with courtesy and escorted to the waiting area. While I was waiting a service man promptly came over with answers to my questions. The waiting area was very clean with alot of reading material. I was very pleased with every aspect of the service Department and will be using them for all future services.

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youngannarbor

06/10/11

Provided by Citysearch
love this place

I'm new to citysearch but not to auto repairs.These guys are so helpful and honest.I just can not say or do enough for what they did for me the day I got stuck.KC was especially helpful getting me to the shop from WalMart..I agree with Google,s review on another site I am a member on -I have found my new mechanics.

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rachelbar

05/28/11

Provided by Citysearch
""Honest Pricing

""Honest Pricing - Excellent Service Packard auto have always done excellent work for us - never had a problems at all - just recently he worked on my car Packard is the only mechanic I trust - that's why we keep coming back . We love the Location Thanks ...""

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Jonathonmac

05/26/11

Provided by Citysearch
Great place!

Great place! IEveryone was super nice and they got it done fast. This place seriously is the best auto shop EVER ! I have been to half a a dozen others and I have never even had a positive experience, so this place was just shocking :-) Please give these people your business, they have earned it and you will see why every time you go.

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melissa2011

05/23/11

Provided by Citysearch
""Happy to Recommend

When I recently found myself in the position of having my car towed to Packard Auto to have repair work done , The other positive reviews online helped me to feel confident in this decision. Thanks for Packard auto they did an excellent job repairing my vehicle, and I am happy to recommend them to others. This is a place that takes pride in a job well done and customers whose expectations are either met or exceeded. Thanks again,

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DETAILS

we are here to serve you with best service

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

General Info

 Auto repair & Service, Brake repair & service, Transmission Repair Service service &Repair Towing service, Engine Repair & Service,batteries alternator radiator water pumps timing belts .Ann Arbor 48104 48105 48103

Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Categories
Automotive Alternators & Generators, Alternators & Generators-Automotive Repairing, Auto Engine Rebuilding, Auto Engines Installation & Exchange, Auto Oil & Lube, Auto Repair & Service, Auto Springs & Suspension, Auto Transmission, Automobile Air Conditioning Equipment-Service & Repair, Automobile Machine Shop, Automobile Parts & Supplies, Automotive Tune Up Service, Belting & Supplies, Brake Repair, Brake Shoe Bonding & Exchanging, Engine Rebuilding & Exchange, Mufflers & Exhaust Systems, Mufflers & Exhaust Systems-Engine-Wholesale & Manufacturers, Radiators Automotive Sales & Service, Radiators-Repairing & Rebuilding, Towing, Transmissions-Other, Used Car Dealers, Windshield Repair
Services/Products

 Auto repair & Service, Brake repair & service, Transmission Repair Service service &Repair Towing service, Engine Repair & Service,batteries alternator radiator water pumps timing belts .Ann Arbor 48104 48105 48103

Payment Options
Brands
bmw, toyota, volkswagen, volvo
Location
we are here to serve you with best service
Neighborhood
South Ann Arbor
Amenities
  • Exhaust systems
  • Brakes and belts
  • Oil changes
  • Diagnostics
  • Struts and shocks
  • Suspension services
  • C.V. joints
  • Tune-ups
  • Starters
  • Radiators
  • Batteries and charging systems
  • Tires
  • Air conditioning and heating
  • Alternators
  • Engine repair and replacement
  • Timing belts  
  • Water pumps
  • Drive belts
  • Radiators service & repair 
  • Transmission service & repair  
  • Accreditation

    Licensed & Insured

    Associations
     
  • Exhaust systems
  • Brakes and belts
  • Oil changes
  • Diagnostics
  • Struts and shocks
  • Suspension services
  • C.V. joints
  • Computerized wheel alignment
  • Tune-ups
  • Starters
  • Radiators
  • Batteries and charging systems
  • Tires
  • Air conditioning and heating
  • Alternators
  • Exhaust systems
  • Brakes and belts
  • Oil changes
  • Diagnostics
  • Struts and shocks
  • Suspension services
  • C.V. joints
  • Tune-ups
  • Starters
  • Radiators
  • Batteries and charging systems
  • Tires
  • Air conditioning and heating
  • Alternators
  • Engine repair and replacement
  • Timing belts  
  • Water pumps
  • Drive belts
  • Radiators service & repair 
  • Transmission service & repair  
  • AKA

    Packard Auto Repair LLC

    Other Information

    Parking: Street, Lot, Self, On Site, Free, Private

    Wheelchair Accessible: Yes

    Data provided by one or more of the following: DexYP, Data Axle, Yext.