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American Freight Furniture and Mattress

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Mattresses, Bedding, Beds & Bedroom Sets

4801 Washtenaw Ave, Ann Arbor, MI 48108

734-572-8888

CLOSED NOW: 
Today: 10:00 am - 7:00 pm

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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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K
kmangrum

09/09/10

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I am writing this review to spare others the grief of dealing with American Freight. I had a delivery scheduled for last Saturday, and the delivery never happened and no one ever called. They then promised a delivery for Tuesday-no phone call until long after my initial query, so...no couch. Another delivery was scheduled for today-no phone call and when I called to confirm the delivery they told me it would definitely be delivered today. Four hours later-no phone call, no couch. Throughout my experience with this company, I have received terrible customer service--been left on hold for over 20 minutes each time I called and ignored when trying to resolve the issue of their failing to deliver my purchase when promised. I just did a search online and read dozens of complaints that detail even worse experiences dealing with this company, with broken promises and unprofessional behavior being an all too common theme. Please do yourself a favor, and stay away from American Freight

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DETAILS
General Info
American Freight Furniture and Mattress in Ann Arbor, MI is a warehouse furniture store. We sell furniture including sofas, loveseats, recliners, sectionals, dining room, mattresses, beds. When you can purchase high quality furniture at closeout prices and avoid paying for fancy showrooms and displays, you get the best for less! Shop with us for great savings on select sectionals, sofas, mattresses and more. Lowest prices guaranteed. Same day local delivery. Take your furniture home for $50 today!
Extra Phones

Fax: 734-572-8800

Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Categories
Mattresses, Bedding, Beds & Bedroom Sets, Children's Furniture, Furniture Stores, Futons, Home Furnishings, Linens, Major Appliances
Services/Products
  • Mattresses
  • Futons
Payment Options
Brands
American, Crownmark, Delta, Serta, Simmons, Solstice, Standard, Stewart And Hamilton, Washington
Associations
Better Business Bureau Accredited
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

Provided by
Data provided by one or more of the following: DexYP, Data Axle, Yext.