never had a problem with returns. They are willing to exchange or if you have a problem they will send it back to be repaired and give you a loner to use, Now that is Bannister Music in HONEA PATH! I personally like Honea Path better because of their big selection of products. Man, its worth the drive.

I returned something with no problem. Full refund. My church had a problem with something they had purchased a few years ago. Bannister Music let them use something while they got it repaired.

Yeah I noticed that no return policy. Who would buy from that? I'm surprised anyone has had a good experience here. Every time I've gone in for various drum supplies, they never seem to have them. And instead of actually stocking anything based on the few times I've gone in, they always tell me they can order them. Not a great selection at all, unless you consider one kind of drum head a variety. I went down the street to another music store and they had everything right away. Go anywhere else!

NO return policy! Even on defective merchandise! go anywhere else