have a 2014 Kia Optima that sustained heavy damage to its nav/satellite antenna while coming through the wash. Both myself and the attendant heard the impact but could not find what happened. I later discovered the missing part and upon calling back, the attendant informed me that he did in fact find the part inside the wash. After several phone calls and stopping by to discuss with the owner I had heard nothing for a week. I sent an email and finally heard back but got the typical "canned response" how it could NOT be his carwash and it could only be from earlier damage. I asked if he would participate at all with the fix and he only wanted to wash his hands of the responsibility. I would strongly recommend avoiding this business at all cost. $575 in damage all on me I guess