They refused to provide service after the secretary and my husband had a disagreement. Knowing they held a contact with the town and we were not able to hire another trash company. On top of that they had their employees trespass on private property and steal our trash can. We filed a police report.

Many missed pickups, but the worst was when the driver lied and said my trash wasn't out on time (I always put it out the night before) so they refused to come and get it until the following week. Customer service was useless. Unless you like paying someone to NOT do their job, look elsewhere for residential garbage service.

I've been a customer for years and have always had excellent service. They come every week at approximately the same time; they are friendly, professional and courteous. Thank you.

Despite the constant bogus fuel sur-charges ,they have now taken to increasing costs for services ALREADY paid for but not yet completed! What a shady business practice that is. That is like paying for a motel room for the night and being woke up at 1am and told the rate just went up and you'll need to pay an increase if you wish to continue the nights stay.

If you like rules changes in the middle of the game , THESE ARE YOUR PEOPLE! If not , my NEW trash guys INTERSTATE 814-444-0112 only charge $49.00 quarterly and have an interest in making money by earning it VS. cheating you out of it.

Reliable Service. Helpful employees. The guy who picks up my house even brings my can back up to my house instead of letting it sit by the road.

just wanted you to know that I needed a roll off dumpster lately and called you first because you are my trash hauler. 3 or 4 different times I was put on hold saying I was the first caller in the queue but no one ever answered. I waited and waited and kept hearing the same recording. maybe you better check the definition of first caller. I went elsewhere to get my service. thank you

Their customer service is HORRIBLE. I've left msgs on their answering machine 3 different times that were NEVER returned. The bad part is that I was calling to start NEW SERVICE... i wasn't a complaining customer... I had money to give to them! I think they've gotten too big to really care about any one customer. I refuse to spend my money with them now... that's for sure.

Burgmeier Hauling has been our service for years on Piney Ridge. The service is good and they are respectful of property. We have a small building specifically for storing the garbage so the animals don't get in it, They use the door properly without tearing it off the hingers. We recently had our driveway paved so they go to another spot on our property to turn the truck, Connie Putt

Never had a problem......

I had a new grill not two weeks old earlier back at the end of May and they took it when they picked up the trash and i had to replace it at my own cost and then today 9/20/11 they just tryed to take it again and found it thankfully chained to the porch so they just left it laying on its side i will not be retaining their services in the future and if you do, make sure anything they would like to have is chained down!

outrageous prices great workers but bad managment

Good service, however they missed 2 trash pick ups in the past year

quick to reply to inquiry

Good company, OK prices, less than stellar customer service. Don't expect to ever reach someone live on the phone the first time you call.