Absolutely the worst customer service ever! We spent a lot of money a promised lifetime warranty when the poorly built mechanical undercarriage failed we were told that it was sold as is and they knew it was junk when they sold it. At the time of purchase they sold it as quality furniture. Our first contact with the store was with a very rude unprofessional young woman with zero people skills was no help at all,so the next contact was with a so called manager absolutely the worst customer service ever I find it hard to believe that either one are in the retail business both were rude unprofessional, they acted like we were wrong for asking them to honor the warranty that the furniture came with and told us we had been ripped of by them and to live with it. I would never purchase anything from this business as they will lie and cheat to get a sale then turn their back on legitimate warranty claims! The lowest of the low in honest salesmanship.