Truly atrocious service - the appraisal make a measuring mistake of 10 feet and underestimated the square footage of the house by 30%. Consequently, the appraisal report came out completely wrong. In additional to refusing to correct the error, William Wheeler was extremely condescending over the phone and provided no assistance whatsoever. There are many professionals in town for this service, so I highly recommend NOT to use Northwinds Appraisal Group when you are looking to get it done right.