Made an appointment with one of the agents. He did not make it because he was out of townhut did not bother to let me know. His extremely rude manager came out wearing shorts and told us to come back Monday. On monday we show up and the same rude manager comes out and tell us that he is not managing his agents appointments. That we needed to contact him (which we did repeteadly, without success). The manager turned me away and refused to contact his agent. Very very unprofessional. In the end, after 2 times in this office and multiple calls, I was left with a lot of my time wasted. Don't waste your time and money with this extremely unprofessional realty office.

Very focused on required specification, which saved me a lot of time. Very helpful in practical tips on prospect's apartments.

My husband and I found Michael Madison of Next Gen Realty during our search for our first apartment. After a bad experience with another agency, we were very fortunate to find Michael by chance while calling about an apartment we found online. He was very helpful and made the experience, which was new to both of us, very easy. He showed us 7-8 apartments in the North End one afternoon, and did not pressure us to make a decision at all. A few days later we decided to act on one of the apartments we had seen rather than keep looking and he helped us through the entire leasing process and made it very simple. Very happy with our experience and would highly recommend him to anyone looking for an apartment in Boston.

I worked with Mike Madison, and he was absolutely great. He put together a list of 6-7 units that fit exactly what we were looking for, and he even printed a map of nearby trains and buses! I was caught off guard by the fact that he was so helpful and courteous, and was surprised at how many nice apartments he gave us to choose from. I would recommend Michael Madison to anyone who is looking for an apartment in Allston/Brighton! Thank you Nextgen Realty!

Realty Agent Michael Madison is the best Realty Professional in Boston and helped me to find the apartment of my dreams. His most emphatic asset is knowing that you can trust him. NextGen realty is a very welcoming, warm, and personable environment. Michael Madison exemplified Professionalism, Fairness, Integrity, Trust and Respect - for everyone !! !! He expedited my apartment search and found the very best value on the market due to his knowledge of the landlords and Greater Boston Metro Area. NextGen Realty is by far the best apartment leasing and sales office in Boston.

I needed to find an apartment fast since I was moving across the country on short notice. NextGen helped me find exactly what I was looking for in a matter of hours. Thanks!

Eric was so easy to work with. I really trusted that he had my best interests at heart. He was also very empathetic throughout the whole process. I couldn't give him higher marks!

Our agent knows the center city real estate market. He helped us navigate a tricky deal and delivered the desired results. He is honest and hard-working. Based on my experience, I highly recommend him.

Excellent experience I had recently with NextGen Realty. Our Rental Agent Matt King was absolutely fantastic. He listened to our concerns and and took the time to find us a great affordable place. Thanks to him we just signed the lease on a beautiful place in Quincy which we would not have found it without him. I would definitely use him again. He was extremely professional and knowledgeable.

If you need an apartment, you need to call Doug Arcand. My roommates and I started our apartment search later in the season then was smart, but Doug saved us. He was able to answer all our questions, responded to calls and texts quickly, and is an all-around awesome guy. If you're going into the market, save yourself the headache and call Doug Arcand first.

We listed a very nice unit that we own in the North End and within 2 days NextGen had 2 very qualified renters for us. We were able to lease the unit in record time. We found NextGen's staff to be prompt and professional and they really came through for us. We would highly recommend their services to owners and prospective tenants alike.

Having only a few days notice, and a desperate newcomer to the Boston area, realtor, Doug Arcand went above and beyond the duties of the usual realty specialist. He catered to my needs and found the perfect properties for me in and around the city that resulted in the most seamless move from out of state ever. As a knowledgeable specialist in his field and a true gentleman, I recommend Doug to anyone looking for a home in Boston. You will start out the day in search of your new home and end it with a signed lease in addition to a wonderful new friend.

Great company...they helped us find someone to rent one of our properties in less than a week. They are great and kept us up to updated every step of the way.

I called around a couple of places in the area and NextGen was the most responsive. They had awesome people skills and I can't wait until I move in to my new place!

I had a good experience here. I was continually updated with info and their team was nice :)

The front desk staff is great and very welcoming. You are greeted as soon as you walk in. Great customer service.

Next Gen helped me find a great place!

Hi Next Gen! Thank you for doing such a wonderful job matching the right tenants for my parents rental.

Front desk help was great!

I was in need of a new apartment in Boston and I gave NextGen Realty a call. They were able to set me up with a great apartment, right in the location I wanted and for the price I was willing to spend. They listened to exactly what I wanted and delivered. I will use them again if I need to and I definitely recommend them to my friends.