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      Rate this business!
      First-classBetter than mostAbout what I expectedNot the worst...Disappointing
      K
      kazvko

      10/10/07

      Provided by YP.com
      review count1photo count0
      Swindlers

      Brought our car in to this Firestone to have an oil change and tune up. Our car wasn't having any problems just wanted to get it done before something happened. After the mechanic found a plethera of things "wrong" with the car, and thousands of dollars later we get our car back, and per the manager it should be "running like a new car." Exactly a week later while on the highway the car begins jerking while driving. We immediately brought the car back in. They didn't look at the car until the next day, and told us it was something "new" but they would fix it at no cost. It took them almost 10 hours to get the car taken care of and after driving 5 minutes the car begins jerking AGAIN, and then the engine starts cutting out intermittingly. We call the Firestone just to get the response that "We are closed so you can't bring your car in, and no you can't leave a message because I and the manager will be in training tomorrow."



      We took it to another the dealer repair shop to find out that Firestone had damaged a sensor by using a solvent on it and broken a cover without even letting us know. On top of that the dealer even scoffed at the extortionate prices for the services they provided. We will never be taking our cars to a Firestone again ... it's terrible when your car comes out worse than when you brought it in!

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      DETAILS

      Whatever You Drive, Drive A Firestone

      General Info
      Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add up to a total car care experience.
      Extra Phones

      Fax: 972-747-0142

      TollFree: 800-997-9115

      Call Us: 800-997-9115

      Hours
      Regular Hours
      Mon - Sat:
      Sun:
      Social Links
      Categories
      Wheel Alignment-Frame & Axle Servicing-Automotive, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automobile Parts & Supplies, Automotive Tune Up Service, Brake Repair, Mufflers & Exhaust Systems, Tire Dealers
      Services/Products
      Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
      Payment Options
      Brands
      Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
      Neighborhood
      Settler's Gate
      Other Link

      https://local.firestonecompleteautocare.com/texas/allen/1330-w-mcdermott-dr/

      Other Information

      Emergency Service: No

      Express Maintenance: Yes

      Fleet Services: No

      Free Estimates: Yes

      Parts Available: No

      Rental Cars Available: No

      Road Side Assistance: No

      Shuttle Service: No

      Towing: No

      Wi-Fi: No

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      Data provided by one or more of the following: Thryv, Data Axle, Yext.