The food ranges from superb to greasy and thrown together. Sadly so, because when prepared properly it's delicious. One order included Onion rings and they had to have been twice fried from the toughness of the texture (an extreme crunch, dark color, and overly oily) and the burger had the wrong condiments added. Living about 7 minutes from the location- I've phoned in orders in occasion- this place needs a hold function on it's phone system in the worst way. I listened to three minutes and eighteen seconds of counter chatter and banter between employees before being remembered- not pleasing. It was my girlfriend's desire to flow through with the purchase that prevented me from just going elsewhere.