The staff at this location lack compassion or warmth. The procedures are generic..nothing innovative. I had a facet block done once and the doc preforming it didn't want to hear my story or concerns, he just brushed me off by passing the buck to my practictioner who set up the procedure, and left the room. The hard seats at this clinic are indicative of the lack of concern for your comfort or pain.The seating is hard like the staff too.