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Have not sceduled the install yet but it's only been a couple days since I made the deposit. From day 1, Melissa and Jerry have both provided absolutely AMAZING customer service. They make you feel like a relative, not a customer. I'm hoping the install goes as well. If so, I'm screaming this to the world. More companies should follow their example.
Responsive, reliable, top notch customer service at a fair price. You won't be disappointed!
I was more than impressed with the staff at Backyard Fence from my first phone call to them. Melissa was friendly and knew the business and not just from behind a desk. She immediately filled my request for an estimate appointment. Jerry came for that appointment on time and again was not only professional but knew all the requirements needed not only for the fence but also for my locality. The awaited installation day came and the hands on professional extension of Backyard Fence exited their truck. Don led the 3 man crew and was outstanding in his execution of a perfectly placed fence and gate. Craig and Eric complemented Don's vast expertise. I cannot fully express how impressed I am with Backyard Fence. They made a longstanding dream come true doing it with the utmost of professionalism, knowledge, care, and concern. Every question I asked was answered and every detail explained without prompting. Thank you Backyard Fence, even Mike Holmes would be impressed!
I had Backyard Fence install a chain link fence in my back yard. As most people do I got three estimates. Backyard was not the lowest. But there was something about Jerry that I liked and felt comfortable with. Well to make a long story short, the fence was installed in one day. The crew that was at my home was very professional and you could see the attention to detail that went into the installation. As I often say you get what you pay for. If you want it done right the call Backyard Fence. Lou from Delmar
We replaced a beaten up stockade fence with a white pvc fence and it looks awesome. It is a very sturdy fence and worth every penny. No more staining. Dan and Craig did a great job taking down and installing the new fence in less than 4 hours. They did a great job cleaning up after they were done too. Jerry and Melissa at Backyard Fence were extremely pleasant people to work with and we got exactly what we asked for. My wife and I are extremely pleased with every aspect with Backyard Fence. We highly recommend Backyard Fence for all your fencing needs and will be using them again in the future.
Backyard Fence is by far the best fence company in this area. After being referred from several friends in the Niskayuna area, I called them for an estimate. Their price was very competitive, and the Meridian Vinyl material was locally manufactured. Jerry was full of helpful advice and had a deep knowledge of the complicated building codes in my area. He even helped me find my property lines with his magnetic pin locator saving me the cost of a new survey. Led by Don, the installation staff was pleasant, clean cut, and courteous every step of the way. Melissa in the office was such a pleasure to deal with and answered all of my silly questions by email, even after hours. I will gladly give a gleaming recommendation to anyone in need of a fence in the future. It was a true pleasure dealing with them and they were the best part of my entire pool project. The lovely thank you card and nice note put it over the top for me too. Ashley MacIntosh
Backyard fence was a pleasure to work with from start to finish. Anyone who has had work done on their house knows what are rare pleasure it is when from beginning to end everything goes smoothly, and the finished product comes out exactly as imagined. From our experience of getting estimates, to the awesome suggestions made to us, to the day the fence was installed beautifully, we could not be happier. The pool looks so much more elegant, and the dog is so happy with the added fenced in play area. We will give you the highest compliment we can give, we will highly recommend you to all of our friends.
If you're thinking about why you should spend money letting professionals install a fence read on, it's worth every penny. Backyard fence has done two installations of PVC fence in my backyard and this year they'll be doing a third in the front. Service was professional, problem free and they were always there to answer any questions up to, during and after the installation. I can think of few home improvement projects that provide this much payoff (e.g., when was the last time you spent thinking that your new siding/windows/room improved your whole summer.) Believe me, you'll do that with your new fence!!!
We recently decided to upgrade our fence around property and Backyard fence was more then competitive with the other companys.We were sold right after talking with Jerry and Melissa ,just easy people to talk to and convey what we wanted.The crew that did the work was fantastic ,made a pretty hard job look easy.A great company all around.
We were very happy with our Fence from Backyard Fence. We have received endless compliments from our neighbors. Great quality product, Neat and professional work. The price was outstanding!!!!
From the time I first contacted Backyard Fence until the time they completed the job, I was completely satisfied with their work. I found them through an internet search and compared their prices and references to several other companies and they were by far the best. The entire staff, from Melissa who worked with me on the order to the installation staff, were very professional. I witnessed most of the installation and was extremely impressed with the attention to detail that the foreman had with each phase of the work and how the entire team worked extremely well together. Backyard Fence has my highest recommendation and I NEVER write reviews on line!
This is a wonderful company to deal with!! We were so satisfied with the privacy fence they installed last summer, that we again used them recently to extend our fence on one side of the yard. We have a large lot, and this fencing has enhanced the property's appearance tremendously. Jerry and Melissa are great to work with, as well as the installers who are nothing less than diligent and conscientious while doing their work. We would highly recommend this company to anyone looking for any type of fence. They really do a great job -- and I'm hard to please!!