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      tmavenger

      01/17/19

      Provided by DexKnows
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      Beware of Casa Y Tierra

      Bottom line up front: CYT failed to perform the most basic responsibilities of a title company - clearing and delivering the title to my cabin - for more than a year until I finally managed to force them to do so.

      In late 2018 my wife noted that we had not received our tax bill. She contacted Otero County and discovered they had sent the bill to a person we had never heard of. We then contacted CYT to find out why the tax office had the wrong owner. We were assured they would take care of the problem, but they never called us back. Our taxes became delinquent and we could not pay them, leaving us to fear foreclosure.

      Thus, one year after closing, we searched our closing paperwork and discovered that we had never received the title to our property nor the title insurance we paid for. Repeated inquiries with CYT went unanswered until we visited the county treasurer and tax authority, where we learned they too had been trying to resolve this problem for several months and likewise had been ignored by CYT.

      Around this time CYT informed us they were trying to resolve the problem by obtaining the original deed from the people who sold us the property. Fortunately these people lived in El Paso, and I was able to visit them personally and obtain their signature on a document provided by Otero County to clear the title. At exactly the same time, CYT finally delivered the necessary paperwork to Otero County, clearing the title and making my paperwork redundant. Nevertheless, my visit to the sellers was important, because I learned that their parents had sold the property in 2006 to the owner of Southwest Escrow company, who stopped making payments about five years later, at which time the parents took the property back. That person is now serving 20 years for defrauding her customers, and Southwest Escrow is out of business.

      I also learned that our sellers had provided all the necessary papers to CYT at the time of closing, so it remains a mystery why they sat on it for a year until I finally threatened to sue. I'm giving CYT 2 stars rather than one because I accept responsibility for not holding their feet to the fire a year ago as I should have. Nevertheless I caution you to find a title company interested in doing its job.

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      DETAILS

      Casa Y Teirra has been a proud part of Alamogordo commerce for nearly 20 years.

      General Info
      Casa Y Tierra has been a proud part of Alamogordo commerce for nearly 20 years. Our extensive knowledge of the industry, as well as our vast experience and professionalism has earned us a number of awards that serve not only as trophies, but as testimonies to our customers' satisfaction. In 2005, we were awarded the Associate of the Year Award from the Board of Realtors, and two years in a row, we were fortunate enough to receive the Top Producers Award from 1st American Title Insurance. In addition, owner Mary Pieper, was voted Citizen of the Year from Alamogordo Chamber of Commerce, and was given the Paul Harris Award in 2005, from the Alamogordo Rotary Club. The staff and management at Casa y Tierra Title are committed to working with the local nonprofit and civic originations. We work with Habitat for Humanity for affordable housing in Otero County. We also participate with United Way, Rotary, Boys and Girls Club as well as Lions Club. We are committed to doing all we can to make every transaction as pleasant as possible for our customers. We truly believe that the customers and customer service is the most important product we offer. Here at Casa Y Tierra, our level of experience and professionalism wasn't attained over night. It was built the same way houses are: from the ground up with hard work and dedication. Through many years of observation and participation in the industry, we are proud to present the efficiency and wisdom that has brought so much to so many. Casa Y Tierra Title offers complete title services to customers in the Alamogordo, New Mexico area. Serving Otero County since 1988, we provide fast, accurate, honest and reliable service! Our services include: • Title insurance • Real estate closings • Property surge reports and abstracts • Title searches • UCC searches • And more We are an award-winning company, proud to be awarded the Associate of the Year Award from the Board of Realtors in 2005, plus the Top Producers Award from 1st A
      Hours
      Regular Hours
      Mon - Fri:
      Sat - SunClosed
      Social Links
      Categories
      Title Companies, Commercial Real Estate, Financial Services, Insurance, Loans, Mortgages, Property & Casualty Insurance, Real Estate Agents, Real Estate Loans, Real Estate Title Service, Title & Mortgage Insurance
      Services/Products
        Farms & RanchesOwnership InformationCommercial PropertiesTax InformationDeedsDocument PreparationCommercial PropertyClosing ServicesResidential PropertiesResidential Real EstateAbstracts of TitleEscrow ServicesTitle Examiners
      Languages
      English, Spanish
      Other Link

      http://www.casaytierratitle.com

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      Data provided by one or more of the following: Thryv, Data Axle, Yext.